Sending an Email in Empower

One of the most useful tools that Empower has to offer is our easy-to-use Email Messaging tool.  There is no need to utilize a third-party email client or marketing software.  

Are you ready to send emails to your congregation?  Let’s walk through how.  

Standard emails are messages sent to a specific person or group of people.  These recipients are manually selected by Membership lists (People, Household, Activities, or Attendance).

In addition to emails, Empower also has a Newsletter tool. Newsletters are formatted emails that are sent to a filtered list of people that are created using the advanced search feature that filters by attributes.  (i.e. people with birthdays this week)

In this article, we’ll focus on how to send a standard email to a member.

Click Here, if you’d like to jump to the Newsletter article.

Sending an Email

First, navigate to the Membership>People page and search for the intended recipient.  Once you’ve located them in the navigation pane, click the name and click on their Contact profile tab.  

Under the Email field, you will notice the vertical ellipsis button to the right of their name.  

Click the ellipsis and select +Send Email.

A pop-up window will appear.

Select the verified email address that you want to send the email from.

Next, select the date and time that you would like the email to be sent.  The calendar icon to the right of the field will open a calendar for you to select the date and time.

To send an email right away, just leave the default timestamp selected (even if you will complete writing the email at a later time).  

Click the Next button to continue.  

Composing the Email

Empower enables you to completely compose and format your email within the software or paste text from another word processing application.  

The composition toolbar allows you to select from multiple fonts, text styles, colors, paragraph formatting, and more.  You can also insert links and images or attach files to the email.  

Merge Field- this allows you to insert the data from a specific data field in Empower.  For example, if you are sending the email to multiple recipients or will save the email as a template, you can use a merge field to insert a salutation template.  Let’s say we want to include the person’s first name: we’ll insert Person’s preferred or first name. 

Merge Template- this allows you to utilize a previously saved email template or to save your new layout as a template. 

For more information on templates, click here.

Once you’ve crafted your email and you’re ready to continue, click the Next button in the lower right-hand corner.  

You will be able to proof the email with its formatting.  If you need to correct anything, click Back. If you’re ready to send it, click Send.  

A Success screen will appear letting you know exactly when the email will be sent to the recipient.  

Your email will now be sent to your recipient!

If you have any issues with emails, you might find our other Messaging articles helpful, or feel free to reach out to our Support Team.