Setting up a Printer for Empower

The setup process for label printing is simple, but it can be a little intimidating because of various hardware options. We’re here to help lessen the intimidation and make sure you’re up and running. 

We’ll walk through a few quick overview steps- and then we’ll dive into some of the more technical stuff below.

Empower supports multiple brands and models of label printers.  Dymo, Brother, and Zebra are a few of the most popular.  If you have questions about your printer’s compatibility or are looking for help purchasing one, feel free to reach out to our customer support or see our blog article on Choosing the Right Printer for Empower.  

If this is your first venture into the Check-In system, you will likely see a red banner at the top of your Dashboard that says, “Cannot connect to QZ-tray.”

It is important to note that Empower uses third-party software to connect the Empower system to your local printers.  This link is QZ-tray.  Each station that will be printing labels needs to have QZ-Tray installed.